Indoor Team

All our service is managed by a dedicated team who encourage participating and contributing new ideas. We mix expertise and enthusiasm to create an unforgettable experience. From the moment we receive your 1st communication, we want you to feel like that we are here for you and that we will do our best in order to provide you with the best service and support, wherever you are.

Our team has been selected for their excellent skills in the tourism industry and is always committed to succeed your expectations.

MERCI ORTIZ
Sales Manager

Merci, born in Lima, studied Tourism Management at San Ignacio de Loyola University in Lima.

After working in the tourism industry in Lima and in the US, she brings years of experience in the tourism and hotel industries to the Apu Andino team. She is the one that will reply all your communications☺, paying attention to every single detail for your journey. She will definitely be more than happy to create your ideal travel itinerary, 100% committed to make sure all details are taken care of – which ensures you can sit back, relax, and enjoy your journey!

ANNY LUZ DELGADO
Reservations Manager

Proudly Cusqueña and raised in the tourism environment, she studied Tourism Management at Abaco Institute in Cusco City and worked on the tourism industry over 10 years.

As the Reservations Manager, Anny works directly with all our providers to ensure perfection, reconfirming all details of each unique itinerary. From Inca Trail Permits, to train reservations to hotel confirmations, to the personalized touches provided in our service. Anny is the one after our client’s wow!

MARY CRUZ DELGADO
Operations Manager

Mary is in charge of making sure your itinerary has all you need, and that all of your transportation, guides, wranglers, porters, cooks and even food are fully taken care for you! Otherwise you won’t be able to have a comfy hike. It is her pleasure to ensure the best off the service. Born in Cusco, she studied to be a Guide at Americana Institute and after years of experience she knows exactly our client’s needs while hiking.